DL
Deon L
1 reviews | Active since Apr 2010
21 Sept 2020, 11:16
Stay far away from this company.... should be zero-rated
Original delivery was promised 17-24 August. Repeated online communications (via Facebook or website just ended in the same "it's with the delivery team, 1-2 weeks delivery" promise. No explanation why it's now a month past delivery date.
Helpful (0)
Replies (7)0
Replies (7)DL
Deon L's updateReviewer Update
22 Sept 2020, 10:58Just another promise ..... whatever
DL
Deon L's update22 Sept 2020, 10:58
Reviewer Update
Just another promise ..... whatever
Manicaa.com's replyOfficial
22 Sept 2020, 11:54Hi Deon,
We apologize that your order has been delayed. Our goal is to provide total satisfaction with the whole order experience with us and this is definitely not the experience we want you to have.
Please be advise that the item is already shipped from the supplier. We recently experience delay with our courier sending the products that affects our business and deliveries. We are now finalizing the new delivery within this week.
Please reply to our email if you have any further questions or clarifications so we can immediately assist.
Thank you.
Sincerely,
Jonnie
We apologize that your order has been delayed. Our goal is to provide total satisfaction with the whole order experience with us and this is definitely not the experience we want you to have.
Please be advise that the item is already shipped from the supplier. We recently experience delay with our courier sending the products that affects our business and deliveries. We are now finalizing the new delivery within this week.
Please reply to our email if you have any further questions or clarifications so we can immediately assist.
Thank you.
Sincerely,
Jonnie
Manicaa.com's reply22 Sept 2020, 11:54
Official
Hi Deon,
We apologize that your order has been delayed. Our goal is to provide total satisfaction with the whole order experience with us and this is definitely not the experience we want you to have.
Please be advise that the item is already shipped from the supplier. We recently experience delay with our courier sending the products that affects our business and deliveries. We are now finalizing the new delivery within this week.
Please reply to our email if you have any further questions or clarifications so we can immediately assist.
Thank you.
Sincerely,
Jonnie
We apologize that your order has been delayed. Our goal is to provide total satisfaction with the whole order experience with us and this is definitely not the experience we want you to have.
Please be advise that the item is already shipped from the supplier. We recently experience delay with our courier sending the products that affects our business and deliveries. We are now finalizing the new delivery within this week.
Please reply to our email if you have any further questions or clarifications so we can immediately assist.
Thank you.
Sincerely,
Jonnie
DL
Deon L's updateReviewer Update
22 Sept 2020, 13:34Some more excuses.... I don't care about your courier delays. You had 6 weeks (had a look.. the first due date was 3 Aug) to inform me of your problems, yet every time you came back with next week, 1-2 weeks , etc etc. I'm not interested in replying privately to your emails.... you had your chance.... now just do your job for once...
DL
Deon L's update22 Sept 2020, 13:34
Reviewer Update
Some more excuses.... I don't care about your courier delays. You had 6 weeks (had a look.. the first due date was 3 Aug) to inform me of your problems, yet every time you came back with next week, 1-2 weeks , etc etc. I'm not interested in replying privately to your emails.... you had your chance.... now just do your job for once...
DL
Deon L's updateReviewer Update
24 Sept 2020, 18:03 Now you've changed the delivery to 5-12th October !!! 2 f****** months late... my god .... you're ***********
DL
Deon L's update24 Sept 2020, 18:03
Reviewer Update
Now you've changed the delivery to 5-12th October !!! 2 f****** months late... my god .... you're ***********
DL
Deon L's updateReviewer Update
24 Sept 2020, 21:04 We know you’re excited to get your order, so this is just a friendly update advising that your order will be dispatched IN THE WEEK OF 3 August 2020.
We know you’re excited to get your order, so this is just a friendly update advising that your order will be dispatched IN THE WEEK OF 17th-24th of August 2020.
We know you’re excited to get your order, so this is just a friendly update advising that your order will be dispatched IN THE WEEK OF 5th-12th October 2020.
We know you’re excited to get your order, so this is just a friendly update advising that your order will be dispatched IN THE WEEK OF 17th-24th of August 2020.
We know you’re excited to get your order, so this is just a friendly update advising that your order will be dispatched IN THE WEEK OF 5th-12th October 2020.
DL
Deon L's update24 Sept 2020, 21:04
Reviewer Update
We know you’re excited to get your order, so this is just a friendly update advising that your order will be dispatched IN THE WEEK OF 3 August 2020.
We know you’re excited to get your order, so this is just a friendly update advising that your order will be dispatched IN THE WEEK OF 17th-24th of August 2020.
We know you’re excited to get your order, so this is just a friendly update advising that your order will be dispatched IN THE WEEK OF 5th-12th October 2020.
We know you’re excited to get your order, so this is just a friendly update advising that your order will be dispatched IN THE WEEK OF 17th-24th of August 2020.
We know you’re excited to get your order, so this is just a friendly update advising that your order will be dispatched IN THE WEEK OF 5th-12th October 2020.
DL
Deon L's updateReviewer Update
10 Oct 2020, 10:07Just to confuse the matter even further :
On the 9th of October I get this email :
Please provide the below banking details and proof of payment in order for us to process a full refund.
Note that I've never requested I refund....
On the 10th of October I get this :
We know you’re excited to get your order, so this is just a friendly update advising you that your order will be dispatched IN THE WEEK OF 12th-20th of October 2020.
On the 9th of October I get this email :
Please provide the below banking details and proof of payment in order for us to process a full refund.
Note that I've never requested I refund....
On the 10th of October I get this :
We know you’re excited to get your order, so this is just a friendly update advising you that your order will be dispatched IN THE WEEK OF 12th-20th of October 2020.
DL
Deon L's update10 Oct 2020, 10:07
Reviewer Update
Just to confuse the matter even further :
On the 9th of October I get this email :
Please provide the below banking details and proof of payment in order for us to process a full refund.
Note that I've never requested I refund....
On the 10th of October I get this :
We know you’re excited to get your order, so this is just a friendly update advising you that your order will be dispatched IN THE WEEK OF 12th-20th of October 2020.
On the 9th of October I get this email :
Please provide the below banking details and proof of payment in order for us to process a full refund.
Note that I've never requested I refund....
On the 10th of October I get this :
We know you’re excited to get your order, so this is just a friendly update advising you that your order will be dispatched IN THE WEEK OF 12th-20th of October 2020.
DL
Deon L's updateReviewer Update
15 Oct 2020, 09:59Thankfully I never ever have to deal with this company again, having received the parcel eventually.
DL
Deon L's update15 Oct 2020, 09:59
Reviewer Update
Thankfully I never ever have to deal with this company again, having received the parcel eventually.