EK
Elsa K

1 reviews | Active since Dec 2018

18 Nov 2020, 16:50

SERIOUSLY BAD SERVICE

We ordered 3 items on 13 October, 2/3 were delivered. To try and receive the third one is becoming a serious challenge - they have our money, we have no delivery. The service is shocking - no one with a name gets back to one. E-mails are sometimes rep**** to by an auto message, so really dont believe doing business with this company shall happen again, ever. The "hot line" telephone number is answered electronically then after the using the prompts one is cut off. Am at my wits end now :( :( :( Our customer thinks it's OUR service which is shocking for non-delivery - cannot believe that companies can work this way and get away with it!!!

0
Replies (4)
Manicaa.com
Manicaa.com's reply19 Nov 2020, 09:56
Official
Good day Elsa K 

Please note we do apologize for the service that you have received from us please could you kindly assist me with your order number so that we can assist you. 
EK
Elsa K's update19 Nov 2020, 10:09
Reviewer Update
| | Dear Valued Customer Elsa Kolar Manicaa order update for Order ID: #*** This email is to advise that part of your order will be dispatched today x2AB Tools-Neilsen Radiator Pressure Tester Temperature Kit Cooling System Test Detector With Gauge Tracking number will be sent once your order has been dispatched. The remainder of your order will be dispathced asap If you have any further questions or comments regarding your order, please feel free to contact us on our live chat option on our website www.manicaa.com and a member of the team will do their best to assist you, alternatively please feel free to email ***.
|
| Should you have concerns, please feel free to send us an email at ***. Thank you for your patience and support..
| Yours Sincerely, Customer Support Manicaa Email: *** Phone: *** W: https://www.manicaa.com
EK
Elsa K's update19 Nov 2020, 10:10
Reviewer Update
Manicaa order update for Order ID: #***

EK
Elsa K's update19 Nov 2020, 10:10
Reviewer Update
***