1 reviews | Active since Jun 2017

30 Jul 2020, 09:32

Second round of no responses...

Issued a complaint a few days ago - non delivery on order, no reply when following support channels. Finally got a reply on hello peter. Was promised a refund. They asked for bank details. Provided more than a week ago. Been following up since then, no reply. So, back to the only place i know they respond. Order #***

0
Replies (2)
Manicaa.com
Manicaa.com's reply30 Jul 2020, 12:05
Official
Hi, Steyn. We are awaiting for your response and is not receiving your bank details. I am now checking why your messages is not coming through. I will send a private message here so you can confirm the banking details and we can process the refund immediately.
Manicaa.com
Manicaa.com's reply30 Jul 2020, 14:23
Official
Hi, Steyn. We have refunded the full amount and sent the proof of refund in your email. Thank you for letting us help you and get this sorted out. Should you have any questions, please let us know and we would be glad to help.