PC
Peter C
1 reviews | Active since Jul 2019
08 Sept 2022, 13:35
Refund never comes - although numerous promises
I am still waiting for the refund and i get a message via Hell Peter , but money never gets deposited into the account - Is this a away of saving face with Hello Peter . see the message
:"Sep 6, 2022 7:24:08 AM Refunded Customer Notified Dear Valued Customer Peter Kindly be advised that your refund has been processed.You will receive a separate email from the bank providing proof of the refund.Should you require any further assistance, please do not hesitate to let us know on *********** or alternatively we are available on live chat. Yours Sincerely Customer Support
I would never use them again
Helpful (0)
Replies (2)0
Replies (2)
Manicaa.com's replyOfficial
12 Sept 2022, 09:57Hi Peter V ,
We are sorry to hear that you have not yet received your refund. There might have been a confusion with the order numbers. Can you please kindly give us your order number so that we can check .
Thank you
We are sorry to hear that you have not yet received your refund. There might have been a confusion with the order numbers. Can you please kindly give us your order number so that we can check .
Thank you
Manicaa.com's reply12 Sept 2022, 09:57
Official
Hi Peter V ,
We are sorry to hear that you have not yet received your refund. There might have been a confusion with the order numbers. Can you please kindly give us your order number so that we can check .
Thank you
We are sorry to hear that you have not yet received your refund. There might have been a confusion with the order numbers. Can you please kindly give us your order number so that we can check .
Thank you
PC
Peter C's updateReviewer Update
12 Sept 2022, 11:23You have had this reference since the first query with you
see the below exchange
***
Very disappointing indeed ABSA Current *** 4222 69 Pd Van crombrugge Please send copy of deposit Thanks From: Manicaa Sales <***>
Sent: 04/04/2022 13:24
To: Peter@van Crombrugge <***>
Subject: Update on Your Manicaa Order | |
| | Dear Valued Customer PETER Van Crombrugge OUT OF STOCK: REFUND On behalf of Manicaa, we regret to inform you that the product(s) ordered for Order ID #*** are out of stock. Although we try our best to maintain 100% accuracy with inventory, there are occasions where we experience an inventory error. We have given your order our highest priority, regrettably we will not be able to fulfill your order. A full refund will be issued as soon as possible. Kindly provide bank details using the following format: Bank Name: Account Name: Branch: Branch Code: Account Number: Should you have concerns, please free to send us an email at ***. Thank you for supporting our business. Yours Sincerely Customer Support Manicaa Email: *** Phone: *** WhatsApp: +***6 W: https://www.manicaa.com
| Thank you, Manicaa!
see the below exchange
***
Very disappointing indeed ABSA Current *** 4222 69 Pd Van crombrugge Please send copy of deposit Thanks From: Manicaa Sales <***>
Sent: 04/04/2022 13:24
To: Peter@van Crombrugge <***>
Subject: Update on Your Manicaa Order | |
| | Dear Valued Customer PETER Van Crombrugge OUT OF STOCK: REFUND On behalf of Manicaa, we regret to inform you that the product(s) ordered for Order ID #*** are out of stock. Although we try our best to maintain 100% accuracy with inventory, there are occasions where we experience an inventory error. We have given your order our highest priority, regrettably we will not be able to fulfill your order. A full refund will be issued as soon as possible. Kindly provide bank details using the following format: Bank Name: Account Name: Branch: Branch Code: Account Number: Should you have concerns, please free to send us an email at ***. Thank you for supporting our business. Yours Sincerely Customer Support Manicaa Email: *** Phone: *** WhatsApp: +***6 W: https://www.manicaa.com
| Thank you, Manicaa!
PC
Peter C's update12 Sept 2022, 11:23
Reviewer Update
You have had this reference since the first query with you
see the below exchange
***
Very disappointing indeed ABSA Current *** 4222 69 Pd Van crombrugge Please send copy of deposit Thanks From: Manicaa Sales <***>
Sent: 04/04/2022 13:24
To: Peter@van Crombrugge <***>
Subject: Update on Your Manicaa Order | |
| | Dear Valued Customer PETER Van Crombrugge OUT OF STOCK: REFUND On behalf of Manicaa, we regret to inform you that the product(s) ordered for Order ID #*** are out of stock. Although we try our best to maintain 100% accuracy with inventory, there are occasions where we experience an inventory error. We have given your order our highest priority, regrettably we will not be able to fulfill your order. A full refund will be issued as soon as possible. Kindly provide bank details using the following format: Bank Name: Account Name: Branch: Branch Code: Account Number: Should you have concerns, please free to send us an email at ***. Thank you for supporting our business. Yours Sincerely Customer Support Manicaa Email: *** Phone: *** WhatsApp: +***6 W: https://www.manicaa.com
| Thank you, Manicaa!
see the below exchange
***
Very disappointing indeed ABSA Current *** 4222 69 Pd Van crombrugge Please send copy of deposit Thanks From: Manicaa Sales <***>
Sent: 04/04/2022 13:24
To: Peter@van Crombrugge <***>
Subject: Update on Your Manicaa Order | |
| | Dear Valued Customer PETER Van Crombrugge OUT OF STOCK: REFUND On behalf of Manicaa, we regret to inform you that the product(s) ordered for Order ID #*** are out of stock. Although we try our best to maintain 100% accuracy with inventory, there are occasions where we experience an inventory error. We have given your order our highest priority, regrettably we will not be able to fulfill your order. A full refund will be issued as soon as possible. Kindly provide bank details using the following format: Bank Name: Account Name: Branch: Branch Code: Account Number: Should you have concerns, please free to send us an email at ***. Thank you for supporting our business. Yours Sincerely Customer Support Manicaa Email: *** Phone: *** WhatsApp: +***6 W: https://www.manicaa.com
| Thank you, Manicaa!