REALLY BAD CUSTOMER SERVICE - NO DELIVERY AFTER FIVE MONTHS

I placed an order to be delivered in South Africa at the end of May 2022. To this day I have not received it. I have only been able to get hold of them once via phone, and my emails get ignored 99% of the time. I was assured the parcel would be delivered end of July, which came and went with no delivery. After countless emails, I finally got a response saying that they did not know what happened to my parcel. They assured me once again that I would receive my parcel end of October, which again has come and gone. No parcel received, and again no responses via email and phones ring for 10 minutes before the call drops.

I am very unhappy, this is the poorest customer service I have experienced in my life, and that says something considering I have had really bad experiences with Telkom as well.

I am absolutely appalled by this company's service. Will never in my life order anything from them again, and would suggest that anyone considering them look elsewhere.

It's gotten past the point of rediculousness.