AV
Anton V
1 reviews | Active since Feb 2015
09 Sept 2020, 07:35
Promises of delivery and then silence
I placed my order #*** somewhere in June.Received confirmation it will be dispatched week of 3 August.Nothing received.Upon a social media complain(they do not respond to emails) I received an email from ‘jonnie” my parcel will be dispatched week 24-31 August.It is now 9 September.I have received nothing and neither any communication in this regard.
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Replies (2)0
Replies (2)
Manicaa.com's replyOfficial
09 Sept 2020, 09:17Hi Anton,
We know that you are excited to receive your order and we apologize for further delay. We have already followed this up with our Logistics team and we are happy to let know that your order is now ready to be dispatched.
We have sent you an email and update you with the full dispatch and delivery details.
Please reply to our email if you have any further questions or clarifications so we can immediately assist.
Thank you.
Sincerely,
Jonnie
We know that you are excited to receive your order and we apologize for further delay. We have already followed this up with our Logistics team and we are happy to let know that your order is now ready to be dispatched.
We have sent you an email and update you with the full dispatch and delivery details.
Please reply to our email if you have any further questions or clarifications so we can immediately assist.
Thank you.
Sincerely,
Jonnie
Manicaa.com's reply09 Sept 2020, 09:17
Official
Hi Anton,
We know that you are excited to receive your order and we apologize for further delay. We have already followed this up with our Logistics team and we are happy to let know that your order is now ready to be dispatched.
We have sent you an email and update you with the full dispatch and delivery details.
Please reply to our email if you have any further questions or clarifications so we can immediately assist.
Thank you.
Sincerely,
Jonnie
We know that you are excited to receive your order and we apologize for further delay. We have already followed this up with our Logistics team and we are happy to let know that your order is now ready to be dispatched.
We have sent you an email and update you with the full dispatch and delivery details.
Please reply to our email if you have any further questions or clarifications so we can immediately assist.
Thank you.
Sincerely,
Jonnie
Manicaa.com's replyOfficial
25 Sept 2020, 08:53Hi Anton,
Please note that your order was delivered last September 22, 2020. Thank you so much for giving me the pleasure to get this sorted out for you. We assure you that would definitely not going to happen again.
Kindly reply to the email for any questions or clarifications so we can immediately assist.
Sincerely,
jonnie
Please note that your order was delivered last September 22, 2020. Thank you so much for giving me the pleasure to get this sorted out for you. We assure you that would definitely not going to happen again.
Kindly reply to the email for any questions or clarifications so we can immediately assist.
Sincerely,
jonnie
Manicaa.com's reply25 Sept 2020, 08:53
Official
Hi Anton,
Please note that your order was delivered last September 22, 2020. Thank you so much for giving me the pleasure to get this sorted out for you. We assure you that would definitely not going to happen again.
Kindly reply to the email for any questions or clarifications so we can immediately assist.
Sincerely,
jonnie
Please note that your order was delivered last September 22, 2020. Thank you so much for giving me the pleasure to get this sorted out for you. We assure you that would definitely not going to happen again.
Kindly reply to the email for any questions or clarifications so we can immediately assist.
Sincerely,
jonnie