LC
Lucinda C
1 reviews | Active since Oct 2013
15 Jul 2020, 10:31
Poor services
Once again, I am left feeling frustrated and disappointed at the service at Manicaa. Placed an order a while back and waited for delivery. I then emailed them to follow up on the order, after the maximum stipulated delivery time had lapsed, they said they will check on the progress of the order and get back to me. I have still not received any feedback. It becomes very frustrating as a customer to not know what is happening for items that have been paid for. Will definitely not be ordering again from them.
Helpful (0)
Replies (3)0
Replies (3)
Manicaa.com's replyOfficial
15 Jul 2020, 11:38Hi, Lucinda. We sincerely apologize for the delayed delivery of your order. Please allow me to help you moving forward and make sure to provide you on-going status of your order. We have also sent you the delivery date of your order. I have also sent you an email so we can personally get this sorted out and is awaiting for your response. Thank you.
Manicaa.com's reply15 Jul 2020, 11:38
Official
Hi, Lucinda. We sincerely apologize for the delayed delivery of your order. Please allow me to help you moving forward and make sure to provide you on-going status of your order. We have also sent you the delivery date of your order. I have also sent you an email so we can personally get this sorted out and is awaiting for your response. Thank you.
LC
Lucinda C's updateReviewer Update
15 Jul 2020, 13:51I have not yet received an email from you, as you have mentioned in your response, regarding delivery date of order; or any other response email from your company following this review.
LC
Lucinda C's update15 Jul 2020, 13:51
Reviewer Update
I have not yet received an email from you, as you have mentioned in your response, regarding delivery date of order; or any other response email from your company following this review.
Manicaa.com's replyOfficial
15 Jul 2020, 17:02Hi, Lucinda. I have re-sent the email. Please let us know if you have received it. Thank you.
Manicaa.com's reply15 Jul 2020, 17:02
Official
Hi, Lucinda. I have re-sent the email. Please let us know if you have received it. Thank you.