NB
Neville B
1 reviews | Active since Nov 2010
10 Dec 2022, 05:46
Poor Service
After placing my order on November 17 I received a mail stating my order was being processed, subsequently I have sent emails querying progress only to have a bot reply “thank you for you order it will be processed “. I have tried phoning and sat for 20 minutes holding on and no one answered- pathetic service
Helpful (0)
Replies (2)0
Replies (2)
Manicaa.com's replyOfficial
14 Dec 2022, 13:03Hi Neville,
We appreciate your feedback,
Kindly take note that your order status is currently pending. This may be because you have used an incorrect reference number when making a payment.
Can you please kindly send us your proof of payment in pdf format so that we can escalate to the finance team for further assistance.
Thank you
We appreciate your feedback,
Kindly take note that your order status is currently pending. This may be because you have used an incorrect reference number when making a payment.
Can you please kindly send us your proof of payment in pdf format so that we can escalate to the finance team for further assistance.
Thank you
Manicaa.com's reply14 Dec 2022, 13:03
Official
Hi Neville,
We appreciate your feedback,
Kindly take note that your order status is currently pending. This may be because you have used an incorrect reference number when making a payment.
Can you please kindly send us your proof of payment in pdf format so that we can escalate to the finance team for further assistance.
Thank you
We appreciate your feedback,
Kindly take note that your order status is currently pending. This may be because you have used an incorrect reference number when making a payment.
Can you please kindly send us your proof of payment in pdf format so that we can escalate to the finance team for further assistance.
Thank you
NB
Neville B's updateReviewer Update
23 Dec 2022, 05:57Well after sending my proof of payment twice to MANICAA and being promise that it would be sorted out I suppose I can kiss the Christmas present good by. Please advise if there is some legal action I can take as this is theft and should be stopped - I am loosing R1800-00 on this transaction. Companies like this should be closed down.
NB
Neville B's update23 Dec 2022, 05:57
Reviewer Update
Well after sending my proof of payment twice to MANICAA and being promise that it would be sorted out I suppose I can kiss the Christmas present good by. Please advise if there is some legal action I can take as this is theft and should be stopped - I am loosing R1800-00 on this transaction. Companies like this should be closed down.