RB
REHANA B
1 reviews | Active since Jul 2020
09 Jul 2020, 09:13
Poor customer service
Very poor customer service. Phone number goes to voice box. No response on live chat and emails unanswered. Very concerning. Awaiting reply on refund for a large amount of money. Concerned
Helpful (0)
Replies (3)0
Replies (3)
Manicaa.com's replyOfficial
09 Jul 2020, 09:35Thank you for bringing this to our attention. We're sorry to hear that you're concerned about the money you paid to us. We strive to keep up with the ever increasing demand of our service from both new and repeat customers. If we failed in your case, please accept our sincerest apology. We have completed processing the refund back to your account. Depending on your bank, it may take 24-48 hours for the amount to reflect on your account. Here is the Transaction number: 80654C0EC4-1. Thank you and again, we're very sorry for the inconvenience.
Manicaa.com's reply09 Jul 2020, 09:35
Official
Thank you for bringing this to our attention. We're sorry to hear that you're concerned about the money you paid to us. We strive to keep up with the ever increasing demand of our service from both new and repeat customers. If we failed in your case, please accept our sincerest apology. We have completed processing the refund back to your account. Depending on your bank, it may take 24-48 hours for the amount to reflect on your account. Here is the Transaction number: 80654C0EC4-1. Thank you and again, we're very sorry for the inconvenience.
RB
REHANA B's updateReviewer Update
10 Jul 2020, 12:42Thank you very much Manicaa for sorting the problem out quickly and efficiently.
Much appreciated!
Much appreciated!
RB
REHANA B's update10 Jul 2020, 12:42
Reviewer Update
Thank you very much Manicaa for sorting the problem out quickly and efficiently.
Much appreciated!
Much appreciated!
Manicaa.com's replyOfficial
10 Jul 2020, 14:43Thank you, Rehana! I hope we were able to at least turn things around and sort everything out. We appreciate your patience and understanding!
Manicaa.com's reply10 Jul 2020, 14:43
Official
Thank you, Rehana! I hope we were able to at least turn things around and sort everything out. We appreciate your patience and understanding!