KL
Karel L
1 reviews | Active since Apr 2014
29 Sept 2020, 17:37
Pathetic service - Non delivery
I ordered something on the 22 of August 2020, more than a month later I don't have my order. I received a email from Manicaa.com on the 25th of August stating that my order will be delivered between the 7-14 September. To wait more than a month for something you ordered online even during the pandemic is unthinkable. If you don't have the product I ordered, just give me my money back so that I can go buy the product somewhere else. You buy things online because it's convenient but waiting this long for the product is ridiculous. You buy things because you need it not because you want to throw your money around.
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Replies (2)
Manicaa.com's replyOfficial
01 Oct 2020, 10:01Good Day Karel,
My apologies fo the delay and inconvenience this may have brought you.
I have requested feedback regarding your order. I will get back to ASAP.
This has been marked as a matter of Urgency. I will communicate via email or call.
Sincerely
Shaakira
My apologies fo the delay and inconvenience this may have brought you.
I have requested feedback regarding your order. I will get back to ASAP.
This has been marked as a matter of Urgency. I will communicate via email or call.
Sincerely
Shaakira
Manicaa.com's reply01 Oct 2020, 10:01
Official
Good Day Karel,
My apologies fo the delay and inconvenience this may have brought you.
I have requested feedback regarding your order. I will get back to ASAP.
This has been marked as a matter of Urgency. I will communicate via email or call.
Sincerely
Shaakira
My apologies fo the delay and inconvenience this may have brought you.
I have requested feedback regarding your order. I will get back to ASAP.
This has been marked as a matter of Urgency. I will communicate via email or call.
Sincerely
Shaakira
KL
Karel L's updateReviewer Update
16 Oct 2020, 11:46Since the reply from Shaakira I have not received any feedback whatsoever regarding my order. Two months already since my order has been placed. I would please like to be refunded or I will take this matter further. This is my Order ID: #***
KL
Karel L's update16 Oct 2020, 11:46
Reviewer Update
Since the reply from Shaakira I have not received any feedback whatsoever regarding my order. Two months already since my order has been placed. I would please like to be refunded or I will take this matter further. This is my Order ID: #***