Ordered items not delivered

I placed an order for Pad Eye, ICEBLUEOR 4Pcs 304 Heavy Duty Stainless Steel Eye Plate, 5MM Oblong Pad Eye Plate Metal Staple Ring Hook Loop U-Shaped Design *****s Wall Mount Hanger Order ID: #*** on 2 August 2021 and have still not received the items ordered. I have sent numerous emails to enquire about the delivery and have had no response.

Please assist?

Regards Danie