Order number ***
After reading all the reviews, I have decided against this company. I tried to phone them to ask a question about the product and no one answers.I would like a full refund for my order.It says 14 days to change your mind.I have changed my mind and I want my money back please.I simply cannot deal with a company with non existent customer service
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Manicaa.com's replyOfficial
16 Jan 2023, 12:12Hi Liezel,
We sincerely apologise that your calls were not picked up, we are currently experiencing load shedding and our calls do not work as the electricity affects network coverage.
After having had checked your order, we had realised that your order was placed today and it may take up to 48 hours for some refunds to reflect. An email requesting your banking details has been sent, a full refund will be processed once the payment has cleared on our accounts.
Updated: Kindly take note that your refund has been processed and a proof of refund was sent to your email.
Thank you
Manicaa.com
We sincerely apologise that your calls were not picked up, we are currently experiencing load shedding and our calls do not work as the electricity affects network coverage.
After having had checked your order, we had realised that your order was placed today and it may take up to 48 hours for some refunds to reflect. An email requesting your banking details has been sent, a full refund will be processed once the payment has cleared on our accounts.
Updated: Kindly take note that your refund has been processed and a proof of refund was sent to your email.
Thank you
Manicaa.com
Manicaa.com's reply16 Jan 2023, 12:12
Official
Hi Liezel,
We sincerely apologise that your calls were not picked up, we are currently experiencing load shedding and our calls do not work as the electricity affects network coverage.
After having had checked your order, we had realised that your order was placed today and it may take up to 48 hours for some refunds to reflect. An email requesting your banking details has been sent, a full refund will be processed once the payment has cleared on our accounts.
Updated: Kindly take note that your refund has been processed and a proof of refund was sent to your email.
Thank you
Manicaa.com
We sincerely apologise that your calls were not picked up, we are currently experiencing load shedding and our calls do not work as the electricity affects network coverage.
After having had checked your order, we had realised that your order was placed today and it may take up to 48 hours for some refunds to reflect. An email requesting your banking details has been sent, a full refund will be processed once the payment has cleared on our accounts.
Updated: Kindly take note that your refund has been processed and a proof of refund was sent to your email.
Thank you
Manicaa.com