MD
Marinda D

1 reviews | Active since Jul 2015

20 Jan 2023, 14:41

Order not received after a month

I placed an order on 16 Dec and didn't receive it as yet. I sent numerous emails and tried to call them but they only confirmed receipt of my emails but didn't reply back with any feedback and they didn't answer their phone. This is unacceptable. It's been more than a month now.

0
Replies (4)
Manicaa.com
Manicaa.com's reply20 Jan 2023, 14:49
Official
Hi Marinda,,
We sincerely apologise for the experience you encountered with Manicaa.
To have your issue resolved, can you please kindly give us your order number so that we can investigate .

Thank you.
MD
Marinda D's update20 Jan 2023, 15:13
Reviewer Update
***
MD
Marinda D's update20 Jan 2023, 15:49
Reviewer Update
Please revert back to me by close of business day today.

MD
Marinda D's update23 Jan 2023, 09:00
Reviewer Update
Still waiting for feedback after your promise to follow up and investigate. You cannot just give a response on a complaint but then just leave it there... I demand an answer