1 reviews | Active since Oct 2022
Only buy on line with a credit card
I purchased a product on line that their adverti*****t claimed was ‘in stock’.I paid by bank transfer as Manicaa.com did not take credit cards- MISTAKE! They then informed me that’ the stock was in their warehouse in the USA’ and later that they had ‘no stock’. This seems bizarre as they are, at the time of writing, still advertising it as being in stock.They agreed to refund me within 2 weeks, and when this failed to happen, agreed to escalate my claim. When, after a month, nothing had happened I informed them of the review that I would write,- this review. As they failed to respond to even this, I can only conclude that their failure to respond to any of this had nothing to do with poor communication. The moral of this is that using a credit card on line gives a consumer protection. Not using one benefits an ************ vendor, who saves by not having to pay credit card commission; but can also pick and chose whether he refunds the customers that he lets down
