Not happy

R760-00 item ordered and payment confirmed on Fri, Oct 29, 2021, 4:42 PM. On Tue 4 Jan 2022, "On behalf of Manicaa, we regret to inform you that the product(s) ordered for Order ID #*** are out of stock. Although we try our best to maintain 100% accuracy with inventory, there are occasions where we experience an inventory error. We have given your order our highest priority, regrettably we will not be able to fulfill your order. A full refund will be issued as soon as possible. Kindly provide bank details using the following format:..." Banking details provided by me the same day. Also told that due to COVID they were short of funds and staff still had to be paid. No refund seen to this day}}