Non Delivery of Order

21/3/23 I placed an order and paid in full and was advised delivery would be week commencing 16 April. 18 April new delivery date given as 2 May. 9 May I emailed asking for update. No reply,. 19 May I emailed requesting update no reply. 23 May I telephoned and was eventually No. 1 in the queue after 6 minutes essage said no one available try again later. Tried again same reuslt. Can't sepak or email anyone to ask for return of my money.