hB
hlumela B
1 reviews | Active since Jul 2020
03 Jul 2020, 11:45
Non delivery of Item ordered in January
I have still to receive my order which I placed on the 6th of January. I've sent queries multiple times regarding this and no response. I've tried to call the number on their site and the voicemail is full. I would like to be refunded for the item I ordered and never received. Terrible terrible service!!!! I do not wish to purchase anything further from this site!
Helpful (0)
Replies (3)0
Replies (3)
Manicaa.com's replyOfficial
13 Aug 2020, 10:55Hi Hlumela,
We are very sorry for the inconvenience you had. Please know that I already sent an email about your refund. We will wait for your response, let us know if you didn't receive the email. I will make sure to get this sorted out for you.
Regards,
Jonnie
Manicaa.com
We are very sorry for the inconvenience you had. Please know that I already sent an email about your refund. We will wait for your response, let us know if you didn't receive the email. I will make sure to get this sorted out for you.
Regards,
Jonnie
Manicaa.com
Manicaa.com's reply13 Aug 2020, 10:55
Official
Hi Hlumela,
We are very sorry for the inconvenience you had. Please know that I already sent an email about your refund. We will wait for your response, let us know if you didn't receive the email. I will make sure to get this sorted out for you.
Regards,
Jonnie
Manicaa.com
We are very sorry for the inconvenience you had. Please know that I already sent an email about your refund. We will wait for your response, let us know if you didn't receive the email. I will make sure to get this sorted out for you.
Regards,
Jonnie
Manicaa.com
hB
hlumela B's updateReviewer Update
18 Aug 2020, 12:12Just wanted to update that I received my refund from Manicaa. Thanks Jonnie for your assistance, looking forward for to the company improving its processes.
hB
hlumela B's update18 Aug 2020, 12:12
Reviewer Update
Just wanted to update that I received my refund from Manicaa. Thanks Jonnie for your assistance, looking forward for to the company improving its processes.
Manicaa.com's replyOfficial
18 Aug 2020, 14:37Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry for all of the inconvenience. I also want to thank you for giving us a chance to make things right.
Hopefully we can assist you again for another order and we will assure you that you have our 100% assistance from processing your order until it delivers to you.
Sincerely,
Jonnie
Manicaa.com
Hopefully we can assist you again for another order and we will assure you that you have our 100% assistance from processing your order until it delivers to you.
Sincerely,
Jonnie
Manicaa.com
Manicaa.com's reply18 Aug 2020, 14:37
Official
Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry for all of the inconvenience. I also want to thank you for giving us a chance to make things right.
Hopefully we can assist you again for another order and we will assure you that you have our 100% assistance from processing your order until it delivers to you.
Sincerely,
Jonnie
Manicaa.com
Hopefully we can assist you again for another order and we will assure you that you have our 100% assistance from processing your order until it delivers to you.
Sincerely,
Jonnie
Manicaa.com