No updates or responses on emails. Don't buy from them !

Item: Manicaa.com
Rating: 1
Author: Friedrich R

Very bad with communication, seems the only way to get a response is to come here. Placed an order on the 13th of July got an email stating that there would be a delay and if I would like to go ahead. I sent a response asking for a more exact date, no response. So I waited and still no updated and my emails do not get any response. I am done waiting I want a refund for that order.

Helpful (0)

Replies (3)

Friedrich R's updateReviewer Update

27 Aug 2020, 15:19

I have sent them an email stating that I want a refund as I had to purchase the item from another store. Will post again after I get a reply.

Friedrich R's update27 Aug 2020, 15:19

Reviewer Update

I have sent them an email stating that I want a refund as I had to purchase the item from another store. Will post again after I get a reply.

Friedrich R's updateReviewer Update

28 Aug 2020, 09:43

Confirming that they have processed the refund. Thank you

Friedrich R's update28 Aug 2020, 09:43

Reviewer Update

Confirming that they have processed the refund. Thank you

Manicaa.com's replyOfficial

28 Aug 2020, 12:58

Hi Friedrich,

I am sorry for the delay in our shipment. We have processed the full amount refund to your account for this order.

We have also sent an attachment of the proof of refund in your email for you to check.

Thank you.

Sincerely,
Jonnie

Manicaa.com's reply28 Aug 2020, 12:58

Official