JV
Jurgen V
1 reviews | Active since Jul 2013
15 Jul 2020, 12:04
No stock on "in stock" , took my money and not responding
I ordered items they advertised as being "in stock" and made payment. When it came to the time they were supposed to deliver they said they had no stock and they would refund me. It's been 2 weeks since then and they have not answered any of my mails and their phones are off.
Helpful (0)
Replies (6)0
Replies (6)
Manicaa.com's replyOfficial
15 Jul 2020, 12:27Hi, Jurgen. Please accept our apologies for the delayed responses. I have sent you an earlier email requesting for your bank details and was awaiting for your response. Rest assured that I provide full assistance until everything has been sorted out.
Manicaa.com's reply15 Jul 2020, 12:27
Official
Hi, Jurgen. Please accept our apologies for the delayed responses. I have sent you an earlier email requesting for your bank details and was awaiting for your response. Rest assured that I provide full assistance until everything has been sorted out.
JV
Jurgen V's updateReviewer Update
15 Jul 2020, 15:05Good day. Thank you for the response on Hellopeter and I received your email 2 weeks and forwarded my banking details 3 times since then.
JV
Jurgen V's update15 Jul 2020, 15:05
Reviewer Update
Good day. Thank you for the response on Hellopeter and I received your email 2 weeks and forwarded my banking details 3 times since then.
Manicaa.com's replyOfficial
15 Jul 2020, 16:50Hi, Jurgen. I have tried locating your previous communication but we are unable to locate any. Can you possible send us a new email or send your banking details using a different email address? Thank you.
Manicaa.com's reply15 Jul 2020, 16:50
Official
Hi, Jurgen. I have tried locating your previous communication but we are unable to locate any. Can you possible send us a new email or send your banking details using a different email address? Thank you.
JV
Jurgen V's updateReviewer Update
27 Jul 2020, 10:52Ok so Ive emailed them using 3 different email addresses and gave them my banking details and email via private reply on hellopeter and still no refund or response..
Its sad to say my only recourse at this stage is going to report this to the authorities.. Please people do not fall for this!
Its sad to say my only recourse at this stage is going to report this to the authorities.. Please people do not fall for this!
JV
Jurgen V's update27 Jul 2020, 10:52
Reviewer Update
Ok so Ive emailed them using 3 different email addresses and gave them my banking details and email via private reply on hellopeter and still no refund or response..
Its sad to say my only recourse at this stage is going to report this to the authorities.. Please people do not fall for this!
Its sad to say my only recourse at this stage is going to report this to the authorities.. Please people do not fall for this!
JV
Jurgen V's updateReviewer Update
28 Jul 2020, 10:47If you have been ****med by these guys as well please email me your details at *** as I am compiling a submission for the National Consumer Commission.
JV
Jurgen V's update28 Jul 2020, 10:47
Reviewer Update
If you have been ****med by these guys as well please email me your details at *** as I am compiling a submission for the National Consumer Commission.
Manicaa.com's replyOfficial
28 Jul 2020, 11:09Hi, Jurgen. We have received your banking details. Please expect the proof of refund within 24 hours. We will be sending it in your email address. Thank you.
Manicaa.com's reply28 Jul 2020, 11:09
Official
Hi, Jurgen. We have received your banking details. Please expect the proof of refund within 24 hours. We will be sending it in your email address. Thank you.