JD
Jaco D
1 reviews | Active since Aug 2017
26 Jun 2020, 15:46
No refund for out of stock item
I purchased a product a month ago. After receiving payment they advised that is was out of stock and that I would be refunded within 7 working days.
It is now 21 working days later - still no refund.
Not sure if they will ever refund me.
I would not recommend buying from this site.
Helpful (0)
Replies (2)0
Replies (2)
Manicaa.com's replyOfficial
29 Jun 2020, 12:47Hi Jaco, we sincerely apologize if you still have not received your refund. Your refund has already been requested to Payfast three weeks ago. However, Payfast is also experiencing some backlogs recently. Here is the Ticket ID 663960 for your reference. Thank you!
Manicaa.com's reply29 Jun 2020, 12:47
Official
Hi Jaco, we sincerely apologize if you still have not received your refund. Your refund has already been requested to Payfast three weeks ago. However, Payfast is also experiencing some backlogs recently. Here is the Ticket ID 663960 for your reference. Thank you!
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Jaco D's updateReviewer Update
30 Jun 2020, 09:46Blame-shifting. Still haven't received my refund or any further contact. Surely you can arrange for a simple EFT?
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Jaco D's update30 Jun 2020, 09:46
Reviewer Update
Blame-shifting. Still haven't received my refund or any further contact. Surely you can arrange for a simple EFT?