JR
Janet R
1 reviews | Active since Feb 2023
09 Feb 2023, 22:07
Missing Manicaa!!!
I ordered and paid R4000.00 in November 2022 for a LEGO set from Manicaa and was told that it would be delivered in 6 to 8 weeks. Since then I have not received any delivery or correspondence despite numerous attempts to contact the support Centre by email and telephone. I have been promised that a ticket has been created each time and I would receive a response in 48 hours but nothing at all!
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Manicaa.com's replyOfficial
10 Feb 2023, 10:56Hi Janet,
Thank you for taking our call,
We sincerely apologise for the experience you encountered with manicaa.com. We have sent an email requesting your banking details for a refund to be processed.If we find the product anywhere in the sorting hub we will let you know.
Thank you
Thank you for taking our call,
We sincerely apologise for the experience you encountered with manicaa.com. We have sent an email requesting your banking details for a refund to be processed.If we find the product anywhere in the sorting hub we will let you know.
Thank you
Manicaa.com's reply10 Feb 2023, 10:56
Official
Hi Janet,
Thank you for taking our call,
We sincerely apologise for the experience you encountered with manicaa.com. We have sent an email requesting your banking details for a refund to be processed.If we find the product anywhere in the sorting hub we will let you know.
Thank you
Thank you for taking our call,
We sincerely apologise for the experience you encountered with manicaa.com. We have sent an email requesting your banking details for a refund to be processed.If we find the product anywhere in the sorting hub we will let you know.
Thank you