Manicaa.co/Musika On Line - Zero delivery of online ordered goods?

Do I have the option for a thumbs down or angry face or no rating at all? I've placed an order on 28 April with no delivery to date. Telephones does not get anwered and feedback that is suppose to be within 48 hours just does not happen at all. If youi finally do get some feedback it is not satisfactory at all. If you ask them to contact you via telephone that does not happen either. This business should rather close their doors because they do not now what it is to value a customer. I've requested a refund and hope it will not take just as long.......