DS
David S

1 reviews | Active since Nov 2020

06 Nov 2020, 10:58

Manicaa.com - Refunds not being processed or responded to......

Hi, I have been trying to get in contact with Manicaa over a number of days. I placed an order for a coat rack which I have been informed cannot be delivered. I am awaiting feedback regarding a refund on this, it has been over 4 weeks.

The telephone number on the website remains unanswered. The whataspp line remains unresponding I have emailed support as well as utilised the direct contact page on the website to no avail.

Does anyone actually know who the directors are to get in contact ?

0
Replies (6)
Manicaa.com
Manicaa.com's reply06 Nov 2020, 15:15
Official
Good day David 

We apologize for the delay and the experience you had with us please could you provide me with an order number so that i can asset you 
DS
David S's update06 Nov 2020, 16:01
Reviewer Update
#***
DS
David S's update06 Nov 2020, 16:01
Reviewer Update
41073
DS
David S's update17 Nov 2020, 08:14
Reviewer Update
Please can you provide an update on this refund? I have still not received any correspondence from Manicaa.com
Manicaa.com
Manicaa.com's reply19 Nov 2020, 08:55
Official
Good day David  S 

Please note as per conversation we had i will be sending you your pop during the cause of the day.

Thank you 
Manicaa.com
Manicaa.com's reply19 Nov 2020, 08:55
Official
Thank you so much for your time and patience