NR
Nico R
1 reviews | Active since May 2010
01 Feb 2022, 12:55
Manicaa.com PR on bad reviews
I keep writing reviews about my experience with them and they keep reporting the reviews and having them removed. Joke is on them because every removed review adds multiple bad reviews on multiple platforms. Additionally this means that the terrible reviews out there are only a fraction of the bad reviews about them.
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Replies (2)
Manicaa.com's replyOfficial
02 Feb 2022, 10:46Hi Nico
Thank you for reaching out to us regarding your complaint and your reviews. Please note that there have been some changes to our support team and structures so I would like to assist you in this complaint.
Please would you be so kind as to reach out to us on our support email address support(.at.)manicaa.com and I will contact you directly to resolve the matter for you.
Kind regards
Fhulu
Thank you for reaching out to us regarding your complaint and your reviews. Please note that there have been some changes to our support team and structures so I would like to assist you in this complaint.
Please would you be so kind as to reach out to us on our support email address support(.at.)manicaa.com and I will contact you directly to resolve the matter for you.
Kind regards
Fhulu
Manicaa.com's reply02 Feb 2022, 10:46
Official
Hi Nico
Thank you for reaching out to us regarding your complaint and your reviews. Please note that there have been some changes to our support team and structures so I would like to assist you in this complaint.
Please would you be so kind as to reach out to us on our support email address support(.at.)manicaa.com and I will contact you directly to resolve the matter for you.
Kind regards
Fhulu
Thank you for reaching out to us regarding your complaint and your reviews. Please note that there have been some changes to our support team and structures so I would like to assist you in this complaint.
Please would you be so kind as to reach out to us on our support email address support(.at.)manicaa.com and I will contact you directly to resolve the matter for you.
Kind regards
Fhulu
NR
Nico R's updateReviewer Update
03 Feb 2022, 16:29Please note that I have emailed your support team on multiple occasions regarding the order:
On 11 December 2020 I notified your support that the items were still outstanding. Your support said you would follow up but never did anything.
On 3 February 2021 I again notified your support that the items were still outstanding. Your support said you would follow up but never did anything.
On 8 July 2021 I again notified your support that the items were still outstanding. Your support said you would follow up but never did anything.
On 19 July 2021 I again notified your support that the items were still outstanding. Your support said you would follow up but never did anything.
On 9 August 2021 I again notified your support that the items were still outstanding. Your support said you would follow up but never did anything.
On 12 August 2021 I again notified your support that the items were still outstanding. Your support ignored the email.
On 19 August 2021 I again notified your support that the items were still outstanding. You responded with a dispatch notice on 24 August 2021, which stated that the items would be shipped "IN THE WEEK BEGINNING OF 12 SEPTEMBER 2021". This dispatch date went by without any change in the the order status. Nothing was shipped.
On 12 October 2021 I again notified your support that the items were still outstanding. You stated that a ETA for shipment would be provided which you failed to do.
On 26 October 2021 I again notified your support that the items were still outstanding. Your support ignored the email.
On 2 November 2021 I again notified your support that the items were still outstanding. Your support responded on 3 November 2021 and requested 2 Months to sort the matter out and promised to keep me updated. Nothing happened regarding the status of the order.
On 22 January 2022 I again notified your support that the items were still outstanding. Your support ignored the email.
On 28 January 2022 I again notified your support that the items were still outstanding and queried you reasoning for removing my Hellopeter review. Your support ignored the email.
I think I have tried dealing with your support department enough...
On 11 December 2020 I notified your support that the items were still outstanding. Your support said you would follow up but never did anything.
On 3 February 2021 I again notified your support that the items were still outstanding. Your support said you would follow up but never did anything.
On 8 July 2021 I again notified your support that the items were still outstanding. Your support said you would follow up but never did anything.
On 19 July 2021 I again notified your support that the items were still outstanding. Your support said you would follow up but never did anything.
On 9 August 2021 I again notified your support that the items were still outstanding. Your support said you would follow up but never did anything.
On 12 August 2021 I again notified your support that the items were still outstanding. Your support ignored the email.
On 19 August 2021 I again notified your support that the items were still outstanding. You responded with a dispatch notice on 24 August 2021, which stated that the items would be shipped "IN THE WEEK BEGINNING OF 12 SEPTEMBER 2021". This dispatch date went by without any change in the the order status. Nothing was shipped.
On 12 October 2021 I again notified your support that the items were still outstanding. You stated that a ETA for shipment would be provided which you failed to do.
On 26 October 2021 I again notified your support that the items were still outstanding. Your support ignored the email.
On 2 November 2021 I again notified your support that the items were still outstanding. Your support responded on 3 November 2021 and requested 2 Months to sort the matter out and promised to keep me updated. Nothing happened regarding the status of the order.
On 22 January 2022 I again notified your support that the items were still outstanding. Your support ignored the email.
On 28 January 2022 I again notified your support that the items were still outstanding and queried you reasoning for removing my Hellopeter review. Your support ignored the email.
I think I have tried dealing with your support department enough...
NR
Nico R's update03 Feb 2022, 16:29
Reviewer Update
Please note that I have emailed your support team on multiple occasions regarding the order:
On 11 December 2020 I notified your support that the items were still outstanding. Your support said you would follow up but never did anything.
On 3 February 2021 I again notified your support that the items were still outstanding. Your support said you would follow up but never did anything.
On 8 July 2021 I again notified your support that the items were still outstanding. Your support said you would follow up but never did anything.
On 19 July 2021 I again notified your support that the items were still outstanding. Your support said you would follow up but never did anything.
On 9 August 2021 I again notified your support that the items were still outstanding. Your support said you would follow up but never did anything.
On 12 August 2021 I again notified your support that the items were still outstanding. Your support ignored the email.
On 19 August 2021 I again notified your support that the items were still outstanding. You responded with a dispatch notice on 24 August 2021, which stated that the items would be shipped "IN THE WEEK BEGINNING OF 12 SEPTEMBER 2021". This dispatch date went by without any change in the the order status. Nothing was shipped.
On 12 October 2021 I again notified your support that the items were still outstanding. You stated that a ETA for shipment would be provided which you failed to do.
On 26 October 2021 I again notified your support that the items were still outstanding. Your support ignored the email.
On 2 November 2021 I again notified your support that the items were still outstanding. Your support responded on 3 November 2021 and requested 2 Months to sort the matter out and promised to keep me updated. Nothing happened regarding the status of the order.
On 22 January 2022 I again notified your support that the items were still outstanding. Your support ignored the email.
On 28 January 2022 I again notified your support that the items were still outstanding and queried you reasoning for removing my Hellopeter review. Your support ignored the email.
I think I have tried dealing with your support department enough...
On 11 December 2020 I notified your support that the items were still outstanding. Your support said you would follow up but never did anything.
On 3 February 2021 I again notified your support that the items were still outstanding. Your support said you would follow up but never did anything.
On 8 July 2021 I again notified your support that the items were still outstanding. Your support said you would follow up but never did anything.
On 19 July 2021 I again notified your support that the items were still outstanding. Your support said you would follow up but never did anything.
On 9 August 2021 I again notified your support that the items were still outstanding. Your support said you would follow up but never did anything.
On 12 August 2021 I again notified your support that the items were still outstanding. Your support ignored the email.
On 19 August 2021 I again notified your support that the items were still outstanding. You responded with a dispatch notice on 24 August 2021, which stated that the items would be shipped "IN THE WEEK BEGINNING OF 12 SEPTEMBER 2021". This dispatch date went by without any change in the the order status. Nothing was shipped.
On 12 October 2021 I again notified your support that the items were still outstanding. You stated that a ETA for shipment would be provided which you failed to do.
On 26 October 2021 I again notified your support that the items were still outstanding. Your support ignored the email.
On 2 November 2021 I again notified your support that the items were still outstanding. Your support responded on 3 November 2021 and requested 2 Months to sort the matter out and promised to keep me updated. Nothing happened regarding the status of the order.
On 22 January 2022 I again notified your support that the items were still outstanding. Your support ignored the email.
On 28 January 2022 I again notified your support that the items were still outstanding and queried you reasoning for removing my Hellopeter review. Your support ignored the email.
I think I have tried dealing with your support department enough...