DM
Daphne M

1 reviews | Active since Dec 2019

02 Sept 2020, 07:56

MANICAA - WORST ON LINE COMPANY BE CAREFUL!!!!

Ordered skim milk powder from this company in Sunninghill they have kept me waiting for over a month. Dont try and call them or email them you will not get through. They told me I would receive my order the week of 24 August. I attempted to speak to a person on their website via chat Dont bother they are not available. VERY BAD CUSTOMER SERVICE! THEY TAKE YOUR MONEY VIA ON LINE ORDERS AND YOU GET NO GOODS!!!! D Maritz

0
Replies (3)
Manicaa.com
Manicaa.com's reply02 Sept 2020, 10:54
Official
Hi Daphne,

I am very sorry for the delay of your order shipment. Getting the product on the said delivery date is really important. I am working with our Logistics Team to prioritize your order. I will forward the tracking and order details within 24 hours. I have sent an email as well.

Thank you
Manicaa.com
Manicaa.com's reply23 Sept 2020, 12:34
Official
Hi Daphne,

Thank you so much for your update. We are glad to know that already received the order.

We are happy that we are able to turnaround the experience with us. We assure you that would definitely not going to happen again. 

We hope to do more business with you in the future!

Sincerely,
Jonnie
DM
Daphne M's update24 Sept 2020, 11:45
Reviewer Update
Here is an update on my order with Manicca
The goods
were delivered on Monday 21 September. They continued to keep me well informed on my delivery and emailed me asking if the goods were received. I am satisfied with the product and will try them again...