1 reviews | Active since Aug 2020
Manicaa no joy
Dear hellopeter
Have to agree with all the previous posts on hellopeter. I have placed an order 27/07/2020 via EFT - and did everything as required. Now I am told that I need a pdf file as proof of payment and have to go to the bank to obtain it - as my order number and proof of payment apparently cannot be tracked. When you are used to other service providers you take their efficiency for granted. I am a first time buyer at Manicaa and am very disappointed. Not once ever had I received a request regarding the format my proof of payment was forwarded to the provided email to any service provider - they seem to track your order based on the order number.
I will never order from Manicaa again.
To any other person wanting to order from Manicaa - please do not send them an email - you never get a reply. Talking via the watsapp app - also brings no joy. Kiss your hard earned money good bye - your purchase will never arrive.
We apologize that your order has been delayed. Our goal is to provide total satisfaction with the whole order experience with us and this is definitely not the experience we want you to have.
We have sent you an email with the full dispatch and delivery details.
Please reply to our email if you have any further questions or clarifications so we can immediately assist.
Thank you.
Sincerely,
Jonnie
We apologize that your order has been delayed. Our goal is to provide total satisfaction with the whole order experience with us and this is definitely not the experience we want you to have.
We have sent you an email with the full dispatch and delivery details.
Please reply to our email if you have any further questions or clarifications so we can immediately assist.
Thank you.
Sincerely,
Jonnie
