RW
Roger W

1 reviews | Active since Jul 2012

15 Jul 2020, 18:06

Manicaa failure to deliver and COVID-19 being blamed

I ordered goods from Manicaa that were shown as in stock and paid for infull. After 20 days I have still no idea of the the whereabouts of my goods. I have communicated with Manicaa on three occasions requesting information regarding the shipment and continually just get various versions of covid 19 being blamed for the delay in shipment. I have now requested that my order is cancelled and I am refunded. I will wait to see if I am refunded.

0
Replies (2)
Manicaa.com
Manicaa.com's reply15 Jul 2020, 19:10
Official
Hi, Roger. We sincerely apologize for the experience with this platform. I would like to personally rectify this matter and sent you an email regarding the refund request. Thank you.
RW
Roger W's update16 Jul 2020, 08:10
Reviewer Update
I have been refunded in full, but I will still not make use of there service.