TM
T M

1 reviews | Active since May 2020

03 Nov 2020, 14:42

Maanica.com

Ordered an oven bulb (R99.00) from Maanica and made payment via eft. After a few days of waiting did not receive a response so attempted to call their “Call Centre”. It was constantly engaged. I proceeded to research the company and read horror stories about other consumers experiences. I relegated myself to the possibility that I will never receive the bulb and was being **********. To my absolute delight, I started receiving updates on delivery and after about 3 weeks received the bulb via a reliable courier delivery. The package was well wrapped. A great ending. Thank you Maanica for honoring the deal but please improve your customer care.

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Replies (1)
Manicaa.com
Manicaa.com's reply05 Nov 2020, 09:06
Official
Thank you so much, T M. We really appreciate you taking the time out to share your experience with us—and we agree, We count ourselves lucky for customers like you. We look forward to working with you again in the future!

Best regards,