Here we go again
Going to keep this short and simple because the people behind this business do everything they can to keep negative reviews of them off this platform. Long story short. After one of the worst customer service experiences of my life I eventually had 3 items delivered. I now am owed a refund for the items that were not delivered. I sent my bank details a week ago. after they requested. I have followed up numerous times only to be told;
"Thank you for reaching us ! Allow us to follow up your refund on our finance team. We are sorry for the delay of your refund. You'll receive an email once the refund is done. We appreciate your patience. Thank you Customer Support Enrique "
I just cant believe the ignorance of this company.
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Manicaa.com's replyOfficial
03 Jul 2020, 06:33We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. Upon checking, you've already received your refund (Refund ID):***F-1
Manicaa.com's reply03 Jul 2020, 06:33
Official
We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. Upon checking, you've already received your refund (Refund ID):***F-1