JB
Johan B
1 reviews | Active since Sept 2010
22 May 2020, 16:05
False advertising and bad customer experience
I ordered a software package from them on 2020-05-12. Which showed in stock on their website. On 2020-05-20 I got the following email from them: " On behalf of Manicaa, we regret to inform you that the product ordered is out of stock. This is due to a high demand for this product" What ticks me off is that after all that time waiting and up to today the item still show up on their website as " IN STOCK" and with the slogan "Ships items quickly" Got promises a refund. Now pay me as quick as you were to take my money for something you cannot supply!
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Manicaa.com's replyOfficial
05 Jun 2020, 15:04Hi Johan B, we sincerely apologize for the inconvenience. May you please send us your bank details to our email so we can process the refund for you. Our team and staff are doing their best to support and complete all requests. Thank you for your understanding.
Manicaa.com's reply05 Jun 2020, 15:04
Official
Hi Johan B, we sincerely apologize for the inconvenience. May you please send us your bank details to our email so we can process the refund for you. Our team and staff are doing their best to support and complete all requests. Thank you for your understanding.