1 reviews | Active since Feb 2022
BEWARE OF MANICAA.COM
My review on Manicaa does not even deserve one star. I received my order of the Bosch Tumble Dryer Fluff Lint Filter last week Friday 17/12, which i paid R536.00 to be extremely upset as it does not fit my machine. They rep**** as follows; "Having checked your order we can confirm that manicaa.com has delivered the product you have placed an order for" After several emails stating that they sent me the incorrect one/size, they then rep**** that they can refund but charge 35% handling fee. The amount they told me that they would refund did not make sent, so i queried it, their response "due to the items no longer being wanted, will incur a mandatory 35% handling fee in addition to the return costs. We are only refunding you a R187 due to the 35% handling fee. So it seems like they send you incorrect items so that then they make their money with these charges. So since 18/1/2022 i send them a mail everyday for my query to be resolved and i do not get a reply, they are completely ignoring my emails. Also their business physical address does not exist. Meantime i am without my R536.00 and have an item that i cannot use. Con artists like this should not be allowed to trade or advertise on any platform.
We would like to apologise for your negative experience at our store. One of our support team member will be in touch with you ASAP.
We would like to apologise for your negative experience at our store. One of our support team member will be in touch with you ASAP.
