MB
Mariska B
1 reviews | Active since Jul 2020
08 Jul 2020, 20:37
Be warned
I have really had a bad experience with manicaa.com. They are impossible to reach. I have been trying to contact them for over a week. No replies to any of my emails and no replies on the online chat. The number on the website also doesn’t work. Poor service so be warned.
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Replies (2)
Manicaa.com's replyOfficial
08 Jul 2020, 21:00Hi Mariska, we are very sorry to hear that you were not satisfied with your experience with us. We always try our best to respond all our customers but it sounds like there were a few bumps in the road. We would like to amend this situation. Please send us a private message with your Order ID so we can sort it out. Again, I am so sorry this has been a difficult experience for you and I hope that can move forward and find a solution. Thank you!
Manicaa.com's reply08 Jul 2020, 21:00
Official
Hi Mariska, we are very sorry to hear that you were not satisfied with your experience with us. We always try our best to respond all our customers but it sounds like there were a few bumps in the road. We would like to amend this situation. Please send us a private message with your Order ID so we can sort it out. Again, I am so sorry this has been a difficult experience for you and I hope that can move forward and find a solution. Thank you!
Manicaa.com's replyOfficial
12 Jul 2020, 14:49Hi, Mariska. We have already refunded the full amount for your order number ending provided above. Thank you for letting us rectify this matter. Should you have any questions and clarifications, you can reach us via email and we will be glad to assist anytime.
Manicaa.com's reply12 Jul 2020, 14:49
Official
Hi, Mariska. We have already refunded the full amount for your order number ending provided above. Thank you for letting us rectify this matter. Should you have any questions and clarifications, you can reach us via email and we will be glad to assist anytime.