GL
Gontse L
1 reviews | Active since Aug 2020
11 Aug 2020, 08:10
A sense of perturbation, sorrows and lamentations
I'm gutted by their disgruntled service. Ever since I paid on May. Friday the item was delivered only to find out it was not what I ordered. When I send countless emails that I want refund they dnt respond. Delay tactics so that their 30days refund policy will pass.
Helpful (0)
Replies (2)0
Replies (2)
Manicaa.com's replyOfficial
18 Aug 2020, 10:10Hi Gontse L,
I know how important your time is. I am terribly sorry for all of the inconvenience. I have this followed up to our Collections Team to get this prioritized this time. Rest assured that I will not stop assisting you until we get this sorted out.
Thank you
Jonnie
Manicaa.com
I know how important your time is. I am terribly sorry for all of the inconvenience. I have this followed up to our Collections Team to get this prioritized this time. Rest assured that I will not stop assisting you until we get this sorted out.
Thank you
Jonnie
Manicaa.com
Manicaa.com's reply18 Aug 2020, 10:10
Official
Hi Gontse L,
I know how important your time is. I am terribly sorry for all of the inconvenience. I have this followed up to our Collections Team to get this prioritized this time. Rest assured that I will not stop assisting you until we get this sorted out.
Thank you
Jonnie
Manicaa.com
I know how important your time is. I am terribly sorry for all of the inconvenience. I have this followed up to our Collections Team to get this prioritized this time. Rest assured that I will not stop assisting you until we get this sorted out.
Thank you
Jonnie
Manicaa.com
Manicaa.com's replyOfficial
21 Aug 2020, 10:54Hi Gontse L,
I am sorry for all of the inconvenience about the order. We have processed the full amount refund to your account for this order.
We have also sent an attachment of the proof of refund in your email for you to check.
Thank you.
Sincerely,
Jonnie
I am sorry for all of the inconvenience about the order. We have processed the full amount refund to your account for this order.
We have also sent an attachment of the proof of refund in your email for you to check.
Thank you.
Sincerely,
Jonnie
Manicaa.com's reply21 Aug 2020, 10:54
Official
Hi Gontse L,
I am sorry for all of the inconvenience about the order. We have processed the full amount refund to your account for this order.
We have also sent an attachment of the proof of refund in your email for you to check.
Thank you.
Sincerely,
Jonnie
I am sorry for all of the inconvenience about the order. We have processed the full amount refund to your account for this order.
We have also sent an attachment of the proof of refund in your email for you to check.
Thank you.
Sincerely,
Jonnie