AM
Ayanda M

1 reviews | Active since May 2014

17 May 2016, 10:13

Terrible customer service

<p>On the 16th of May i went to Mango's online store and saw that they had a spring sale and clicked on the promotional items. I purchsed some goods from the promotional items and proceeded to checkout and pay for my goods (order numbers B81SUA, B81UDY and B81VK3). I recieved confirmation that my goods were being prepared and later on in the day i saw that my orders were being prepared.</p> <p> </p> <p>This morning i received an email from Mango saying that my orders could not be processed and that they had to be cancelled. After paying for my goods i find this appaling as there was no explanation as to why my orders could not be processed.</p> <p> </p> <p>This is such terrible service from Mango and having being a loyal customer since 2014 and this being my first time shopping online with them i am certainly never shopping there again!!!!!</p> <p> </p> <p>Regards,</p> <p>Angry customer</p>

0
Replies (0)