Taken Money and Disappeared

<p>Order date 23 August 2016, received items 12 September Returned items 19 September and have not heard from Mango since. It has now been a month, there is no contact number nor email to communicate with them at all, I tried Twitter they take a week to respond and even when they do its in generic messages that don't tell me anything. I find is ludacrous that they trade like this, no contact channel for their customers, I don't have a clue what to do at this point as I've paid alot of money for those goods. I've been told to seek legal support however the Consumer Protector here in SA requires some form of response before they intervene.</p> <p>WHAT IS THIS???</p>