SHOCKING CUSTOMER SERVICE, NOW *****...WHAT NEXT?

<p>I am writing to you regarding the gross contravention of the South African CPA relating to online orders.<br />According to the Consumer Protection Act, 2008.</p> <p> </p> <p>30. (1) A supplier must not advertise any particular goods or services as being available at a specified price in a manner that may result in consumers being misled or deceived in any respect relating to the actual availability of those goods or services from that supplier, at that advertised price.</p> <p>(2) If a supplier advertises particular goods or services as being available at a specified price, and the adverti*****t expressly states a limitation in respect of the availability of those goods or services from that supplier at that price, the supplier mus make those goods or services available at that price, to the extent of the expressed limits.</p> <p> </p> <p>Due to an error on the Mango site, no fault of the consumer, thousands of people purchased items and paid for them, received confirmation and processing emails and then 24 hours later, we received the following email stating that the orders were cancelled, for no apparent reason, they even imp**** that the fault was with the customers/consumers.</p> <p> </p> <p>On their website under their T&C's, there was no section 3.5 yesterday. But today, suddenly there is one, and it just so happens to cover them completely...</p> <p> </p> <p>This is unacceptable and this is why I am laying a formal complaint against the entity Mango.com.</p> <p> </p> <p>DISGUSTED!!!</p> <p> </p>