Do not shop on their SA Online store
<p> I placed an order on their ZA store and received an email stating I will get my order in 2-5 working days. After 5 working days, I checked their site to look for tracking details or a number to call. </p> <p>1. No ZA number or email address - your request gets logged on their international site, so good luck with that being answered</p> <p>2. The tracking link in your order confirmation goes to Aramex. But wait Aramex have no idea when you'll get your stuff because actually it's being shipped from London and then have to clear customs and they will not commit to any timeline. In fact they laughed at the 2-5 working days.</p> <p>So then most likely you'll want to complain or find a human that can tell you what is going on...</p> <p>1. Twitter - they only have an international account so no response</p> <p>2. Facebook - they only have an international account so guess what - no response</p> <p>3. On their site International phone number - why do I need to phone an international call centre for local purchase!!!!!</p> <p> </p> <p>Useless - shocking service for such a big brand.</p> <p>AVOID!</p>
