NS
Nokuthula S
1 reviews | Active since Aug 2026
07 Sept 2026, 10:40
If it were possible I would rate their service 0
If it were possible I would rate their service 0. It's taken them an entire week to amend my loan agreement, provide me with the payment letter so I may settle my loan with them. Been calling and texting, almost 10 days later my query still not resolved.
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Replies (1)
Manati - Alternate Student Funding's replyOfficial
07 Sept 2026, 14:15Thank you for contacting us regarding your issue. We appreciate you bringing this to our attention.
Due to strict privacy regulations such as POPIA, we are unable to discuss specific details about your account or personal information on this public platform. Protecting your data is of utmost importance to us.
To ensure a prompt and confidential resolution, we will be reaching out to you directly within 48 hours to discuss your concerns in detail. We apologise for any inconvenience this may cause and appreciate your patience as we work to assist you.
Manati - Alternate Student Funding's reply07 Sept 2026, 14:15
Official
Thank you for contacting us regarding your issue. We appreciate you bringing this to our attention.
Due to strict privacy regulations such as POPIA, we are unable to discuss specific details about your account or personal information on this public platform. Protecting your data is of utmost importance to us.
To ensure a prompt and confidential resolution, we will be reaching out to you directly within 48 hours to discuss your concerns in detail. We apologise for any inconvenience this may cause and appreciate your patience as we work to assist you.