MM
Monetha M
1 reviews | Active since Aug 2023
07 Jul 2025, 18:32
****
Cancelled my loan, sent an email within the cooling off period but they completely ignored it. They debited my account and now it's been over a month waiting for my refund and I'm not getting any feedback.
Helpful (0)
Replies (1)0
Replies (1)
Manati - Alternate Student Funding's replyOfficial
08 Jul 2025, 10:01 Thank you for contacting us regarding your issue. We appreciate you bringing this to our attention.
Due to strict privacy regulations such as POPIA, we are unable to discuss specific details about your account or personal information on this public platform. Protecting your data is of utmost importance to us.
To ensure a prompt and confidential resolution, we will be reaching out to you directly within 48 hours to discuss your concerns in detail. We apologise for any inconvenience this may cause and appreciate your patience as we work to assist you.
Due to strict privacy regulations such as POPIA, we are unable to discuss specific details about your account or personal information on this public platform. Protecting your data is of utmost importance to us.
To ensure a prompt and confidential resolution, we will be reaching out to you directly within 48 hours to discuss your concerns in detail. We apologise for any inconvenience this may cause and appreciate your patience as we work to assist you.
Manati - Alternate Student Funding's reply08 Jul 2025, 10:01
Official
Thank you for contacting us regarding your issue. We appreciate you bringing this to our attention.
Due to strict privacy regulations such as POPIA, we are unable to discuss specific details about your account or personal information on this public platform. Protecting your data is of utmost importance to us.
To ensure a prompt and confidential resolution, we will be reaching out to you directly within 48 hours to discuss your concerns in detail. We apologise for any inconvenience this may cause and appreciate your patience as we work to assist you.
Due to strict privacy regulations such as POPIA, we are unable to discuss specific details about your account or personal information on this public platform. Protecting your data is of utmost importance to us.
To ensure a prompt and confidential resolution, we will be reaching out to you directly within 48 hours to discuss your concerns in detail. We apologise for any inconvenience this may cause and appreciate your patience as we work to assist you.