LR
Ledesia R

1 reviews | Active since Jul 2026

28 Sept 2026, 16:08

Account Manager from Hell

I would love to post a screenshot of the way your staff send emails. I asked for a change of account manager but you guys refuse so I am forced to continue to tolerate utterly terrible service with emails containing just a subject line. Kindly change my account manager because she just doesn't communicate well.

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Replies (1)
Manati - Alternate Student Funding
Manati - Alternate Student Funding's reply29 Sept 2026, 09:19
Official

Thank you for contacting us regarding your issue. We appreciate you bringing this to our attention.

Due to strict privacy regulations such as POPIA, we are unable to discuss specific details about your account or personal information on this public platform. Protecting your data is of utmost importance to us.

To ensure a prompt and confidential resolution, we will be reaching out to you directly within 48 hours to discuss your concerns in detail. We apologise for any inconvenience this may cause and appreciate your patience as we work to assist you.