OD
OWEN D
1 reviews | Active since May 2012
11 Feb 2025, 08:28
Very Poor service
I created an order to send cash out of the Country on a Saturday and it was not cleared because it was a weekend. Now today is Tuesday, the money is still not reflecting on their account. When I go to the WhatsApp chat sometimes it takes more than an hour before you get a meaning response. Their service is extremely poor.
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mama money's replyOfficial
11 Feb 2025, 12:44 Good day Owen
Thank you for reaching out to us and we apologize for the delay in your deposit reflecting .
Please note that bank transfers typically take 24-48 hours to reflect on your Mama Money profile. We are pleased to confirm that your deposit is now available and you can create a new order using “Existing Deposit” as your payment method.
Feel free to reach out if you have any further inquiries.
Regards,
Mama Money Team
Regards,
Mama Money Team
mama money's reply11 Feb 2025, 12:44
Official
Good day Owen
Thank you for reaching out to us and we apologize for the delay in your deposit reflecting .
Please note that bank transfers typically take 24-48 hours to reflect on your Mama Money profile. We are pleased to confirm that your deposit is now available and you can create a new order using “Existing Deposit” as your payment method.
Feel free to reach out if you have any further inquiries.
Regards,
Mama Money Team
Regards,
Mama Money Team