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Pranith M
1 reviews | Active since Jan 2018
20 Nov 2024, 08:57
*********** service provider in the market
I am not able to create a transaction for more than 3 weeks and they are not refunding my amount which was transferred to their account. Sent all the required documents last week and they haven't processed my refund yet. They are holding my funds for last 3 weeks. They can't provide reason why APP is not working. Use less service
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mama money's replyOfficial
21 Nov 2024, 17:29Hi Pranith
Thank you for reaching out and sharing your experience. We're sorry to hear about your recent frustration in receiving a refund from us.
We completely understand how important it is for you to access your funds and create transactions without delays and apologize that we missed the mark on this occasion. As per our call earlier, we are currently working on your query and will resolve it as quickly as possible.
Please expect an update from our team shortly. Thank you for your patience.
Regards
The Mama Money Team
The Mama Money Team
mama money's reply21 Nov 2024, 17:29
Official
Hi Pranith
Thank you for reaching out and sharing your experience. We're sorry to hear about your recent frustration in receiving a refund from us.
We completely understand how important it is for you to access your funds and create transactions without delays and apologize that we missed the mark on this occasion. As per our call earlier, we are currently working on your query and will resolve it as quickly as possible.
Please expect an update from our team shortly. Thank you for your patience.
Regards
The Mama Money Team
The Mama Money Team