MM
Molete M
1 reviews | Active since Oct 2020
09 Jan 2026, 09:25
refund
We have deposited R3000 dated 30th November 2025 the recipient did not received the money was told will be refunded in the 15 days till to date we have not yet refunded
Helpful (0)
Replies (1)0
Replies (1)
mama money's replyOfficial
09 Jan 2026, 12:04Good day Molete,
We sincerely apologize for the delay in our response and thank you for bringing this matter to our attention.
As discussed during our telephonic conversation, please note that since the account belongs to your spouse, we attempted to contact her directly but were unable to reach her. Thank you for confirming that she is currently out of the country and that she will be available to be contacted next week upon her return.
In the meantime, please feel free to inform her to make use of our self-service options should she require quicker assistance.
Should you have any further questions, do not hesitate to contact us.
Warm regards,
Mama Money Support Team
We sincerely apologize for the delay in our response and thank you for bringing this matter to our attention.
As discussed during our telephonic conversation, please note that since the account belongs to your spouse, we attempted to contact her directly but were unable to reach her. Thank you for confirming that she is currently out of the country and that she will be available to be contacted next week upon her return.
In the meantime, please feel free to inform her to make use of our self-service options should she require quicker assistance.
Should you have any further questions, do not hesitate to contact us.
Warm regards,
Mama Money Support Team
mama money's reply09 Jan 2026, 12:04
Official
Good day Molete,
We sincerely apologize for the delay in our response and thank you for bringing this matter to our attention.
As discussed during our telephonic conversation, please note that since the account belongs to your spouse, we attempted to contact her directly but were unable to reach her. Thank you for confirming that she is currently out of the country and that she will be available to be contacted next week upon her return.
In the meantime, please feel free to inform her to make use of our self-service options should she require quicker assistance.
Should you have any further questions, do not hesitate to contact us.
Warm regards,
Mama Money Support Team
We sincerely apologize for the delay in our response and thank you for bringing this matter to our attention.
As discussed during our telephonic conversation, please note that since the account belongs to your spouse, we attempted to contact her directly but were unable to reach her. Thank you for confirming that she is currently out of the country and that she will be available to be contacted next week upon her return.
In the meantime, please feel free to inform her to make use of our self-service options should she require quicker assistance.
Should you have any further questions, do not hesitate to contact us.
Warm regards,
Mama Money Support Team