KT
Khoza T

1 reviews | Active since Dec 2024

19 Dec 2024, 14:47

**** mama money Zimbabwean company

I am writing to express my outrage and indignation at the appalling service I received from your company. On 20/11/2024, I initiated two money transfers through your platform, totaling 22,700 (20,000 and 2,700). Shockingly, the transactions were cancelled after the funds had been deducted from my account, leaving me financially stranded.

Despite numerous attempts to contact your customer support team via phone and email, I have been met with deafening silence and a blatant disregard for my concerns. The funds have not been returned to my bank account, and I am incensed by the egregious level of service provided.

Your company's actions appear to be nothing short of a malicious ****, designed to exploit and deceive unsuspecting customers. I strongly warn others against using your company's services, lest they fall victim to your ************ tactics.

I demand that you take immediate action to address this issue and provide a full refund for the unreturned funds. Any further delay or inaction will be met with severe consequences.

My transaction details are as follows:

- Date: 20/11/2024 - Amount: 22,700 (20,000 and 2,700)

0
Replies (1)
mama money
mama money's reply29 Jan 2025, 14:49
Official
 Dear Khoza T

Thank you for contacting us. We apologize for the delay in getting back to you. We have attempted to get hold of you but unable to reach you on the number provided.

Please email us at *** or send us a WhatsApp on *** for further assistance. 

Regards,
Mama Money Team