OA
Onyinye A
1 reviews | Active since Jul 2024
31 Mar 2026, 13:45
Inefficient and unprofessional service
Mama Money your service is becoming terrible. I've been using your service for more than 7 years. In recent times, you have been so unreliable and your agents are extremely rude. I did two transactions more than 6 hrs ago and money hasn't been paid out, why? Your agent wasn't helpful, you previously used to have good agents. Nobody answers the WhatsApp message, so I have to waste my time and money calling your office. You need to look into who you employ. My immediate problem is, I need the money sent now or reverse so I can go somewhere else.
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mama money's replyOfficial
02 Apr 2026, 10:54Good day Onyinye,
Thank you for bringing this matter to our attention.
We are pleased to confirm that the order in question has now been successfully processed. We sincerely apologize for any stress or inconvenience caused by the delay and fully understand the importance of timely access to your funds.Thank you for your patience and understanding throughout this process.
Warm regards,
Mama Money Support Team
Thank you for bringing this matter to our attention.
We are pleased to confirm that the order in question has now been successfully processed. We sincerely apologize for any stress or inconvenience caused by the delay and fully understand the importance of timely access to your funds.Thank you for your patience and understanding throughout this process.
Warm regards,
Mama Money Support Team
mama money's reply02 Apr 2026, 10:54
Official
Good day Onyinye,
Thank you for bringing this matter to our attention.
We are pleased to confirm that the order in question has now been successfully processed. We sincerely apologize for any stress or inconvenience caused by the delay and fully understand the importance of timely access to your funds.Thank you for your patience and understanding throughout this process.
Warm regards,
Mama Money Support Team
Thank you for bringing this matter to our attention.
We are pleased to confirm that the order in question has now been successfully processed. We sincerely apologize for any stress or inconvenience caused by the delay and fully understand the importance of timely access to your funds.Thank you for your patience and understanding throughout this process.
Warm regards,
Mama Money Support Team