S
Shylet
1 reviews | Active since Jan 2026
28 Jan 2026, 17:06
I was happy customer...
I was happy customer using Mama money but now l am not happy because of changing of bank details with 1 month grace period
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mama money's replyOfficial
02 Feb 2026, 09:51 Good day Shylet,
Thank you for taking the time to speak with us earlier today.
As discussed during our call, please note we understand your concern. The change takes effect on 28 February, not January. You still have time to update your details with your employer if required. Your previous account number is being replaced as part of the Bank Zero migration. Your new account details are available on WhatsApp or the App, and your card remains unchanged.
Should you experience any additional challenges, we encourage you to utilize our self-service options for faster assistance.
Warm regards,
Mama Money Support Team
Thank you for taking the time to speak with us earlier today.
As discussed during our call, please note we understand your concern. The change takes effect on 28 February, not January. You still have time to update your details with your employer if required. Your previous account number is being replaced as part of the Bank Zero migration. Your new account details are available on WhatsApp or the App, and your card remains unchanged.
Should you experience any additional challenges, we encourage you to utilize our self-service options for faster assistance.
Warm regards,
Mama Money Support Team
mama money's reply02 Feb 2026, 09:51
Official
Good day Shylet,
Thank you for taking the time to speak with us earlier today.
As discussed during our call, please note we understand your concern. The change takes effect on 28 February, not January. You still have time to update your details with your employer if required. Your previous account number is being replaced as part of the Bank Zero migration. Your new account details are available on WhatsApp or the App, and your card remains unchanged.
Should you experience any additional challenges, we encourage you to utilize our self-service options for faster assistance.
Warm regards,
Mama Money Support Team
Thank you for taking the time to speak with us earlier today.
As discussed during our call, please note we understand your concern. The change takes effect on 28 February, not January. You still have time to update your details with your employer if required. Your previous account number is being replaced as part of the Bank Zero migration. Your new account details are available on WhatsApp or the App, and your card remains unchanged.
Should you experience any additional challenges, we encourage you to utilize our self-service options for faster assistance.
Warm regards,
Mama Money Support Team