Each and every time when l want to buy electricity it's say unable to buy why

Good day, Robert.

Thank you for bringing this matter to our attention. We sincerely understand how frustrating it can be when you’re unable to purchase essential services, especially when you need them most.

We would appreciate the opportunity to investigate this matter further and assist you. Kindly send your registered mobile number, along with a screenshot of the error or issue you encounter when attempting to purchase electricity through the app, to ***.

Our team will review the matter and investigate further to assist you as soon as possible.

Thank you for your patience and understanding.

Kind regards,
Mama Money Team