DONT USE EFT ON THE PLATFORM, YOU WILL REGRET IT!!!
Very bad and poor customer service!!!
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mama money's replyOfficial
09 Jun 2025, 13:01Dear Philip
Thank you once again for taking the time to speak with us and helping us better understand your complaint.
We acknowledge the frustration caused when funds do not reflect as expected. Please note that EFT payments typically require between 24 to 48 hours to reflect on your profile. We understand that this can be inconvenient, and we apologise for the lack of information provided earlier.
Please rest assured that we are actively monitoring the situation. Once the expected timeframe has passed and the funds have reflected, you will be promptly notified. Following this, we will proceed with the refund process as discussed during our call.
Thank you for your patience and understanding.
Kind regards,
Mama Money Team
Thank you once again for taking the time to speak with us and helping us better understand your complaint.
We acknowledge the frustration caused when funds do not reflect as expected. Please note that EFT payments typically require between 24 to 48 hours to reflect on your profile. We understand that this can be inconvenient, and we apologise for the lack of information provided earlier.
Please rest assured that we are actively monitoring the situation. Once the expected timeframe has passed and the funds have reflected, you will be promptly notified. Following this, we will proceed with the refund process as discussed during our call.
Thank you for your patience and understanding.
Kind regards,
Mama Money Team
mama money's reply09 Jun 2025, 13:01
Official
Dear Philip
Thank you once again for taking the time to speak with us and helping us better understand your complaint.
We acknowledge the frustration caused when funds do not reflect as expected. Please note that EFT payments typically require between 24 to 48 hours to reflect on your profile. We understand that this can be inconvenient, and we apologise for the lack of information provided earlier.
Please rest assured that we are actively monitoring the situation. Once the expected timeframe has passed and the funds have reflected, you will be promptly notified. Following this, we will proceed with the refund process as discussed during our call.
Thank you for your patience and understanding.
Kind regards,
Mama Money Team
Thank you once again for taking the time to speak with us and helping us better understand your complaint.
We acknowledge the frustration caused when funds do not reflect as expected. Please note that EFT payments typically require between 24 to 48 hours to reflect on your profile. We understand that this can be inconvenient, and we apologise for the lack of information provided earlier.
Please rest assured that we are actively monitoring the situation. Once the expected timeframe has passed and the funds have reflected, you will be promptly notified. Following this, we will proceed with the refund process as discussed during our call.
Thank you for your patience and understanding.
Kind regards,
Mama Money Team