MN
Mallik N

1 reviews | Active since Oct 2018

16 Mar 2026, 19:22

Bad Service - no support

My account is inactive since 1 year. No one can help me on WhatsApp chat inspite of many requests. They ask for the docs and no response after that. No reference number provided and call centre is always busy.

0
Replies (1)
mama money
mama money's reply25 Mar 2026, 10:56
Official
Good day Mallik

Thank you for reaching out. We understand your concerns and sincerely apologize for the inconvenience caused. The issue was definitely investigate further.

And we can confirm that your account is active and ready to transact. As we tried to reach you and the call is going to voicemail. 

We appreciate you bringing this matter to our attention. Your feedback is invaluable, and we are actively reviewing our processes to ensure this does not occur again.


Warm regards
Mama Money support team