VL
Vinolia Lubisi-Nkambule
1 reviews | Active since Mar 2024
08 Nov 2024, 18:41
bad service
I made a deposit on the 25th of October and the funds are not showing on my account and the money was deducted from my bank account, when I follow up I'm being told my query have not been resolved,I have sent proof of payment,such a bad experience and inconvenience
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Replies (1)
mama money's replyOfficial
18 Nov 2024, 12:17Hi Vinolia
Thank you for bringing this to our attention. We sincerely apologize for the delay in processing your transaction and for the inconvenience this has caused.
Your transaction was successfully processed on the 14th of November. We regret the frustration caused by the time it took to resolve your query. At Mama Money, we value your trust and are committed to improving our processes to ensure better service in the future.
If you have any further questions or concerns, please don’t hesitate to reach out to us directly on our Whatsapp line on +***7.
Your transaction was successfully processed on the 14th of November. We regret the frustration caused by the time it took to resolve your query. At Mama Money, we value your trust and are committed to improving our processes to ensure better service in the future.
If you have any further questions or concerns, please don’t hesitate to reach out to us directly on our Whatsapp line on +***7.
Regards
The Mama Money Team
The Mama Money Team
mama money's reply18 Nov 2024, 12:17
Official
Hi Vinolia
Thank you for bringing this to our attention. We sincerely apologize for the delay in processing your transaction and for the inconvenience this has caused.
Your transaction was successfully processed on the 14th of November. We regret the frustration caused by the time it took to resolve your query. At Mama Money, we value your trust and are committed to improving our processes to ensure better service in the future.
If you have any further questions or concerns, please don’t hesitate to reach out to us directly on our Whatsapp line on +***7.
Your transaction was successfully processed on the 14th of November. We regret the frustration caused by the time it took to resolve your query. At Mama Money, we value your trust and are committed to improving our processes to ensure better service in the future.
If you have any further questions or concerns, please don’t hesitate to reach out to us directly on our Whatsapp line on +***7.
Regards
The Mama Money Team
The Mama Money Team